COVID-19 Update: Rainbow Springs Nature Park remains in hibernation.

The National Kiwi Hatchery Aotearoa will re-open from Thursday 9 September, learn more. 

COVID-19 Update

Updated: 7 September 2021

Rainbow Springs Nature Park

With our borders still closed to most international manuhiri (visitors), Rainbow Springs Nature Park remains in hibernation. We will continue to review the situation and provide updates when we can.

We thank our customers and local community for their patience during this time. Please be rest assured that all wildlife at the park continues to be well cared for while we are in hibernation. 

National Kiwi Hatchery

We are thrilled to announce that The National Kiwi Hatchery will re-open from Thursday 9th September under Alert Level 2. We can't wait to welcome manuhiri back to the National Kiwi Hatchery.

Please find further information below on how the National Kiwi Hatchery operates under all alert levels. 

COVID-19 Alert Level Operating Procedures 

Level 4: Temporarily closed.

Level 3: Temporarily closed. 

Level 2: Open with restrictions;

  • Mandatory scan-in on arrival.
  • Mandatory mask use for all kaimahi (staff) and manuhiri (visitors) over 12 years old. Free masks will be available onsite
  • All manuhiri (visitors) to keep 2 metres apart at all times, both indoors and outdoors where possible, unless you are within the same bubble.
  • All kaimahi (staff) to keep at least 1 metre apart where possible. 

Level 1: Open without restrictions.  

FAQs

Q: I’m based in Auckland and can no longer make my trip can I get a refund?

A: Yes, any bookings affected by COVID-19 can be refunded or moved to another date. For all other booking our standard terms and conditions apply.

Q: What cleaning procedures are in place to ensure a safe environment?

A: Regular touch points (e.g. door handles and interactive screens) for all our customer areas are wiped down during setup and cleaned regularly during the day. Hand sanitiser is provided and it’s use encouraged throughout the tour.